These general conditions are concluded between the and any natural person over the age of 18 or any legal person, individual or professional, hereinafter referred to as the consumer.
The online store of Galerie Olivier Waltman, domiciled at 74, rue Mazarine, 75006 Paris, France – RCS: Paris 491 744 603 – SARL Baron-Waltman with a capital of €12.000 has been set up by Galerie Olivier Waltman which is the operator of this site.
Any order for a product appearing in the online store of the website requires prior consultation of these general conditions. Consequently, the consumer acknowledges being perfectly informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented within the framework of the shop. of the website.
The consumer has the right to save or edit these general conditions, it being specified that both the saving and the editing of this document are his sole responsibility. The consumer, prior to his order, declares that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for strictly personal use.
As a consumer, the customer therefore has specific rights, which would be called into question in the event that the products or services acquired within the framework of the website were in fact related to his professional activity.
article 1 – conditions of use of our online store
By accepting these Terms and Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person under the age of minor is responsible for using this website.
Use of our products for any illegal or unauthorized purpose is prohibited, nor must you, in the course of using the service, violate any laws in your jurisdiction (including but not limited to laws relating copyright).
article 2 – general conditions
The Olivier Waltman gallery reserves the right to refuse at any time access to the services to any person, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without authorization prior express writing from us.
The headings used in this agreement are included for your convenience, and will not limit or affect these terms.
article 3 – product information
The Olivier Waltman Gallery presents on its website the products for sale with the necessary characteristics that allow compliance with article l 111-1 of the consumer code, which provides the possibility for the potential consumer to know before taking the final order the essential characteristics of the products he wishes to buy.
The offers presented on the Olivier Waltman Gallery website are only valid within the limits of available stocks. The Olivier Waltman Gallery reserves the right to modify the assortment of these products, their availability times and their prices, according to the constraints imposed by the suppliers and/or manufacturers and to inform the consumer thereof.
The products offered comply with the French legislation in force and the standards applicable in France. The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of Galerie Olivier Waltman cannot be engaged in the event of an error or omission in one of these photographs, texts or graphics, information or characteristics of the products, or in the event of modification of these said characteristics. by suppliers and/or manufacturers.
article 4 – changes to the service and prices
The prices of the products are indicated in euros and are only valid on the date the order form is sent by the consumer and do not include delivery costs. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store. Payment of the full price must be made when ordering. At no time can the sums paid be considered as a deposit or down payment. Furthermore, we reserve the right to change prices at any time without notice. For deliveries outside French territory, the provisions of the General Tax Code relating to VAT will apply.
article 5 – product information
Certain products or services may be exclusively available online on this website. These products or services may be available in limited quantities and can only be returned or exchanged in accordance with our return policy.
article 6 – order confirmation
The contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, to the address indicated by the consumer in the order form.
You agree to provide current, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
article 7 – methods of payment
To pay for his order, the consumer has, at his choice, all the payment methods referred to in the order form. The consumer guarantees the company Galerie Olivier Waltman that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The Olivier Waltman Gallery reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by credit card from officially accredited bodies or in the event of non-payment. Galerie Olivier Waltman notably reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid for a previous order or with whom a payment dispute is in progress. 'administration. The Olivier Waltman Gallery has set up an order verification procedure intended to ensure that no one uses the bank details of another person without their knowledge. As part of this verification, the customer will be asked to send by email to the Galerie Olivier Waltman a copy of an identity document as well as proof of address. The order will only be validated after receipt and verification by our departments of the documents sent. Any order paid by check or bank transfer will only be processed upon receipt of the means of payment. The availability and shipping times will be recalculated from the date of registration of this method of payment.
article 8 – terms of delivery
Galerie Olivier Waltman ensures delivery in Metropolitan France, Europe, the United States and the rest of the world.
The consumer must verify the completeness and conformity of the information concerning the delivery address that he provides to Galerie Olivier Waltman. The latter cannot be held responsible for any errors in data entry and the consequences that would result from them, such as a delay and/or a delivery error. In this context, Galerie Olivier Waltman will cancel the order and reimburse the consumer for the price of the product ordered, with the shipping costs remaining the responsibility of the consumer.
Galerie Olivier Waltman cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption, total or partial strike, in particular of the postal services and means of transport and/ or communications, flood, fire. Galerie Olivier Waltman will not incur any liability for any consequential damages as a result of these presents, operating loss, loss of profit, loss of opportunity, damages or costs, which may arise from the purchase of the products.
Galerie Olivier Waltman reserves the right to choose the service provider to transport the product. Galerie Olivier Waltman favors Chronopost and La Poste transport, which delivers the package to you personally, against signature, Monday to Friday between 8:00 a.m. and 18:00 p.m. and 24 to 48 hours (working days and depending on the time of your order) after they have been taken care of upon departure of the package from our warehouses.
The delivery of our products is ensured at the address that you will have mentioned during your order. For the announced deadline to be respected, make sure you have given us a delivery address where the delivery person can find you or deliver the package during business hours, and that you have given us all the necessary information (door code, gate code, apartment number, complete address with number and street name otherwise, road directions, description of your home, deposit with your concierge, + your telephone number, etc.). Please note that the carriers do not have access to the mailboxes of the buildings and do not have the authorization to deposit the parcels in the mailbox except with your agreement and discharge.
In case of absence, the carrier will leave you a transit advice note and invite you to contact him to arrange a new appointment. Upon receipt of your order, the consumer is required to check the condition of the packaging and the number of packages. Unpack your package and check the good condition of your products before signing the delivery note, immediately mention any anomaly or any visible damage in a clear, precise way on the transport voucher of the deliveryman, as well as to the company Galerie Olivier Waltman by telephone (+33 (0)1 43 54 76 14) or email (info@galeriewaltman.com) within 2 working days.
Please note: if the products are in poor condition due to the carrier, refuse the package and write down the damage noted on the delivery note in a clear, precise and reasoned manner. If the delivery person does not want to wait, write in full on the slip: “delivery with reservations because the delivery person refused to stay during the inspection of the package”.
article 9 – terms of delivery
The consumer must formulate with Galerie Olivier Waltman on the same day of delivery or at the latest on the first working day following delivery, any complaint of error of delivery and/or non-conformity of the products in kind or in quality with to the instructions on the order form. Any complaint made beyond this period will be rejected. The formulation of this complaint to the Olivier Waltman Gallery may be made:
– in priority by the contact form of the website by indicating the reference of your order.
– by telephone on +33 (0)1 43 54 76 14 from Tuesday to Saturday from 11 a.m. to 19 p.m.
– by email to info@galeriewaltman.com specifying your name, address and contact details.
Any complaint not made in the rules defined above and within the time limits cannot be taken into account and will release the Olivier Waltman Gallery from any liability vis-à-vis the consumer. In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the Olivier Waltman Gallery as a whole and in its original packaging, by Colissimo Recommandé, to the following address:
Galerie Olivier Waltman
74, rue Mazarine
75006 Paris
Phone: + 33 (0) 1 43 54 76 14
To be accepted, any return must be notified in advance to the Galerie Olivier Waltman. Shipping costs are the responsibility of Galerie Olivier Waltman in the event of a preparation error and only in this specific case.
Article 10: right of withdrawal
Pursuant to the provisions of article l. 121-20 and following of the French Consumer Code, the consumer has a period of 14 (fourteen) working days to return, at his own expense, the products that do not suit him. This period runs from the day of delivery of the consumer's order. If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the next working day. All returns must be reported to the Olivier Waltman Gallery:
– in priority by the contact form of the website by indicating the reference of your order.
– by telephone on +33 (0)1 43 54 76 14 from Tuesday to Saturday from 11 a.m. to 19 p.m.
– by email to info@galeriewaltman.com specifying your name, address and contact details.
The product must be returned by Colissimo Recommended to the following address:
Galerie Olivier Waltman
74, rue Mazarine
75006 Paris
Phone: + 33 (0) 1 43 54 76 14
Only products returned as a whole will be taken back, in their complete and intact original packaging, and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty, with the exception of return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer.
In the event of exercise of the right of withdrawal, Galerie Olivier Waltman will make every effort to reimburse the consumer within 15 (fifteen) days. The consumer will then be reimbursed by re-crediting his bank account (secure transaction) in the event of payment by credit card, or by check or bank transfer in other cases.
Article 11: Partial non-validation
If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.
Article 12: No waiver
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.
Section 13: Title
In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 14: Applicable law
These general conditions are subject to French law. This is the case for rules of substance as well as for rules of form. In the event of a dispute or complaint, the consumer will first contact the Galerie Olivier Waltman to obtain an amicable solution.
Article 15: Data processing and Freedoms
The information requested from the consumer is necessary for the processing of his order and cannot be communicated.